Shipping policy

Order Processing

All items are made to order. Once you place an order, it enters production before being shipped.

Processing times typically range from 2 to 7 business days. This can vary depending on product type, order volume, or peak periods. Good things take a minute.

Shipping Times

Estimated shipping times start after production is complete.

UK Orders

  • Estimated delivery: 5 to 10 business days

International Orders (Including USA)

  • Estimated delivery: 7 to 20 business days

Shipping times are estimates, not promises carved in stone. Delays can happen.

Shipping Costs

Shipping costs are calculated at checkout based on your location and order details.

Tracking

Once your order has shipped, you’ll receive a tracking link via email. Tracking updates depend on the carrier and destination and may take a short time to appear.

Customs & Import Fees

International orders may be subject to customs duties, taxes, or import fees. These are set by your country and are the buyer’s responsibility.

We don’t control customs. They do what they want.

Delays & Responsibility

We are not responsible for delays caused by:

  • Shipping carriers

  • Customs clearance

  • Weather or unforeseen events

Once your order is handed over to the carrier, delivery timelines are outside our control.

Incorrect Addresses

Please double-check your shipping address at checkout.

We are not responsible for orders delayed, lost, or returned due to incorrect or incomplete addresses. If an order is returned, re-shipping fees may apply.

Lost or Missing Orders

If your tracking hasn’t updated or your order appears lost, contact us and we’ll look into it. If confirmed lost in transit, we’ll work with you on a resolution.

Questions

If you have questions about shipping, contact us via our store contact form with your order number.